Privacy Policy

Last updated: December 9, 2025

1. Overview

SMS Manager ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our centralized texting platform.

2. Data Collection

We collect information you provide directly to us, such as when you create an account, hire drivers, or communicate via our platform. This includes:

• Contact details (name, email, phone number)
• Business information (delivery fleet size, integrations)
• SMS log data (message content, timestamps)
• Driver applicant data (names, phone numbers provided for hiring)

3. Use of Information

We use your information to:

• Provide, maintain, and improve our services.
• Process transactions and send related information.
• Facilitate SMS communication between your dispatchers, drivers, and customers.
• Comply with legal obligations, including A2P 10DLC regulations.

4. SMS Compliance (A2P 10DLC)

We strictly adhere to A2P 10DLC standards. By using our services, you agree to only send messages to recipients who have opted in. We do not sell or share your opt-in data with third parties for marketing purposes.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

6. Contact Us

If you have questions about this policy, please contact us at support@smsmgr.com.